1. GENERAL TERMS AND CONDITIONS

 The following provisions govern the execution of all orders for placement of advertisements in the widest sense. An order to the company implies renunciation of the ordering conditions of the client. These conditions may only be deviated from with the express written agreement of the company. 

1.1. Contracting Parties 

(a) The wording of these Commercial Terms and Conditions is binding on the Contracting Parties, i.e. the Client and the Provider. 

(b) The Client – an individual or organisation entering into a contractual agreement with the Provider (e.g., Advertiser, Client of the Agenda, JobSite or Press Release Services). 

(c) The Provider – Euractiv Media BV operating euractiv.com and the ‘Service  and serves as an EU online medium. The Provider is registered in Belgium, International Press Centre, Bd Charlemagne 1 box 1, 1000 Bruxelles. Company number: BE0457860784. 

1.2. Introductory Provisions 

(a) These are considered to be the Commercial Terms and Conditions of the Provider. 

(b) These terms and conditions are applicable to the Provider and its Clients as of 1 January 2025. 

(c) The Commercial Terms and Conditions form an integral part of any contract or transaction between the Client and the Provider. 

(d) A contract between the Client and the Provider is established on the basis of a written order – also in the form of electronic mail and electronic order forms (hereinafter the ‘Order’). 

(e) Unless the Provider informs the Client within two (2) business days after having received an order that it does not accept certain conditions of the Order, the conditions mentioned in the Order will be deemed valid for the relationship between the Contracting Parties. 

(f) A contract between the Client and the Provider is also established if the Client accepts a proposal from the Provider to change the conditions of an Order. Then the contractual relations are governed by the latest agreed conditions. 

(g) The agreed conditions of the contractual relations may be amended or cancelled only on the basis of the express agreement of the two Contracting Parties. 

1.3. Subject Matter of the Performance 

The subject matter of the performance is the provision of services connected with the Provider’s line of business and the delivery of subscription services.  Services (hereinafter the “Service”) according to the requirements specified in the Order. 

1.4. Editorial Independence 

The Provider upholds the principle of editorial independence and does not adapt its coverage for its Clients. Its principles are explained in Euractiv.com’s Editorial Charter. 

1.5. Contract expiration 

(a)  All contracts for Advocacy Lab services, including events, sponsored content, and topic coverage, must be utilized within 12 months from the date of contract signing. 

(b) If the client fails to utilize the contracted service within this period, the contract will expire automatically, and the client will forfeit the right to claim the service unless an extension has been agreed upon in writing. 

(c) Membership Credits – Carry Forward & Expiry 

Credit Carry Forward Policy 

  • Clients may carry forward a maximum of 50% of unused membership credits into the next contract period. 
  • Carry forward is only permitted if the renewal contract is signed for a number that is at least equal to the amount of credits purchased in the previous year. 
  • If a contract is not renewed before the current contract expires, any remaining credits will be forfeited. 

Credit Expiry Policy 

  • All membership credits must be utilized within 24 months from the date of purchase. 
  • Any unused credits after 24 months will automatically expire and cannot be refunded, transferred, or redeemed in any form. 

Usage & Redemption 

  • Credits can be redeemed for eligible Advocacy Lab services as outlined in the contract. 
  • Euractiv reserves the right to update eligible services and pricing at renewal. 
  • Any partially used credits will not be refunded or converted to cash value. 

 1.6. Contract Renewal and Termination. 

(a) The contract Renewal applies to Euractiv Members and Subscribers. 

(b) For Euractiv members and corporate subscribers to Euractiv Pro, the contract Renewal occurs automatically unless either party cancels the contract by registered mail at the latest one month prior to the Renewal Date.  For Euractiv+ subscribers, annual subscriptions will automatically renew each year after the online purchase date, monthly subscriptions will automatically renew monthly.  

(c) In the event of a contract Renewal after a promotional period or after an initial subscription period with a fixed duration, you will pay the regular rate applicable at that time. 

1.7. Conditions Governing Unused Services 

(a) Any Service, which was ordered, but has not been used by the Client by the Renewal Date (e.g. advertising, job adverts), cannot be transferred into the period after the Renewal Date, unless agreed by written consent of both Contracting Parties. 

(b) Transfer of this Service in favour of other organisations is not possible, unless agreed by written consent of all Contracting Parties. 

1.8. Clients Mentioned in Publications 

Clients will be mentioned (with logo and/or name) in the Provider’s print and electronic publications. The Provider provides this to ensure an appropriate level of transparency to its readers. 

1.9. Copyright and Trademarks 

The Provider is not liable for any possible consequences connected with any infringement of copyright. 

1.10. Cooperation and Trust 

(a) The Client commits, until one year after the end of any agreement, not to recruit passively or actively any individual member of the Provider’s team, be it full-time or part-time, as employee or service provider, without the prior written consent of the Provider. 

(b) The Provider welcomes enquiries and proposals made by intermediates such as agencies or consultancies on behalf of other companies that are new prospects, not yet in contact with the Provider. In such cases, the Provider respects the value of the contacts and ideas provided, and aims to respect the role of the intermediate, including – if requested – their wish to be informed of contacts with that customer. 

1.11. Privacy Protection 

(a) The Provider will protect any personal or Client’s information provided to it. The Provider is committed to protecting privacy and will not sell, trade or rent private information to third parties, unless specifically mentioned with a valid legal basis. 

(b) The Provider undertakes to maintain confidentiality regarding any dealings connected with the subject of the performance. 

(c) Given that a physical person’s image is classified as personal data by the General Data Protection Regulation (GDPR), the Client has the obligation to comply with current data protection legislation and the GDPR, with regard to filming on behalf of the Client. Euractiv does not hold any responsibility in the event of complaints concerning misuse of personal data that might arise from the multimedia products created and distributed within the scope of a contract with the Client. 

1.12. Rates 

All rates for commercial Clients in the list of services are exclusive of VAT. VAT will/will not be applied in accordance with EU VAT rules.  

1.13. Terms of Payment 

(a) The Provider is entitled to issue an invoice upon signature of the Order. 

(b) The rate of the Service will be paid on the basis of the invoice issued by the Provider. 

(c) The Client should pay for the Service in one instalment within the period specified, counted from the invoice date to the Provider’s designated bank account or credit card only for online subscriptions, unless otherwise stated in the Order. If the payment conditions in the Order conflict with these Terms, the former should apply. (d) Client Payment is due 30 calendar days after the invoice date.  

1.14. Late Payment 

If a Client does not pay on time, the Provider reserves the right to (i) charge interest of 5 per cent per month applied on the amount invoiced from the initial due date, (ii) remove any advertising material or references to the Client from the Site, remove subscriber access (iii) take any legal steps. 

1.15. Defective Service 

(a) A completed Service is considered defective if it has not been performed in accordance with the Order. 

(b) In all other cases, the Services shall be considered to have been performed properly. 

1.16. Complaints 

(a) Any complaints must be made in writing. The complaint must state the grounds for the complaint and describe the nature of the defects. 

(b) If the Provider recognises the Client’s complaint as justified, it shall provide a revision of the Service at its own expense. 

1.17. Deadline for Complaints 

(a) Any claims arising out of the liability for defects cease to be valid if they are made more than one month after Service is completed. 

(b) The Client is obliged to file any claims based on any defects in a Service without undue delay immediately upon discovering such defects. 

1.18. Withdrawal from the Contract 

(a) Either Contracting Party has the right to withdraw from the contract if, after entering into the contract, insurmountable impediments arise on its part which prevent it from fulfilling its obligations. 

(b) The Contracting Party withdrawing from the contract must inform the other Contracting Party of this fact in writing. 

(c) The Provider is not liable to the Client for damage incurred due to the non-performance of a concluded contract if it is a result of unforeseeable and unavoidable events the occurrence of which the Contractor could not have prevented (see paragraph I.20 below). 

1.19. Jurisdiction 

(a) These terms shall be governed by and interpreted in accordance with the laws of Belgium which shall have exclusive jurisdiction over any disputes. Any dispute that cannot be settled amicably must be brought before the competent court of the district of Brussels. 

1.20. Severability/Survival/Statute of Limitations 

(a) If any provision of this agreement is held by a court of jurisdiction to be illegal, invalid or unenforceable, the remaining provisions shall remain in full force and effect. 

1.21. Force Majeure 

The Provider, its affiliates and its information providers will not be liable or deemed to be in default for any delay or failure in performance or interruption of the delivery of the Service resulting directly or indirectly from any cause or circumstance beyond its or their reasonable control, including but not limited to failure of electronic or mechanical equipment or communication lines, telephone or other problems, computer viruses, unauthorised access, theft, operator errors, severe weather, earthquakes or natural disasters, strikes or other labour problems, wars, or governmental restrictions. 

1.22. Changes to these Terms and Conditions 

The Provider reserves the right to amend or modify these Terms or impose new Terms and Conditions at its convenience. Either Contracting Party will be deemed to have accepted all the new changes 24 hours after they become effective on the Site. 

Contact accounting@euractiv.com for more information.

2. ADVERTISING

2.1. Introductory Provisions 

The following conditions apply to those Clients using the Provider’s advertising services on the Site, its partner websites and in the Newsletters published by the Provider (the ‘Advertisers’). 

2.2. Advertising Services 

The Service is the provision of advertising services (‘Advertising’) specified by the Advertiser in the Order and/or media plan on the agreed dates and delivered in the agreed manner. 

2.3. Organisation of Advertising 

(a) Advertising is organised on a Cost pro Mille basis (CPM) unless agreed otherwise. 

(b) After initial agreement, the Provider will first send a proposal mentioning the number of impressions and position of advertising materials on the Site and in its newsletters. The Provider will also attach a proposal of an Order based on the initial agreement. 

(c) By delivering the Order signed to the Provider, the Advertiser undertakes to accept the media plan and the completed Service and to pay the final rate for the Service. 

(d) The signing of a Euractiv order form indicates a firm commitment by the Client to purchase a Euractiv media solution. Unilateral cancellation of the contract is not permitted. Postponement may be considered, only if agreed by both parties. In the case of postponement, additional fees may apply. Postponement of an agreed Service is limited to a period of 12 months. 

 2.4. Advertising Exclusivity 

Unless explicitly stated in the Order, the Advertiser’s Advertisement on the Site and in its newsletters is not exclusive, i.e. the Advertiser shares the same advertising position with other Advertiser(s). 

2.5. Creation of Advertising Material 

(a) After reception of the Order, advertising material will be created according to Advertising Specifications by the Advertiser. 

(b) The Advertiser will provide the Provider with its own Advertising Material: (i) the Advertising Material submitted by the Client must be in line with EURACTIV’s Advertising Specifications; (ii) the Advertiser submits the Advertising Material by at least 5 business days before the start of the campaign. 

2.6. Responsibility for the Advertising Material 

(a) In both cases the Advertiser accepts full responsibility for the messages and content of the Advertising Material. The Provider reserves the right not to publish a part or the whole Advertising Material, without any indemnity, even if its contact person initially acknowledged the Advertising Material, if it considers it inappropriate. 

(b) The Provider does not accept advertisements that expand outside of the designated ad space, without prior written agreement. 

(c) The Provider reserves the right not to accept advertisements without any explanation 

2.7. Contact 

Email to advocacylab@euractiv.com if you would like to receive more information regarding the Provider’s services for Advertisers. 

3. EURACTIV MEMBERSHIP 

3.1. Introductory Provisions 

(a) The following conditions apply to Clients with a Euractiv membership agreement (‘Euractiv Members’). 

(b) Euractiv membership is an ongoing status, supporting an organisation’s communication campaigns in EU circles, signed initially for one year with an automatic renewal (see sub-section I.5 above). 

3.2. The Services Provided for Euractiv Members 

The Service is the provision of communication services specified in the ‘Order’. These may include: 

  1. The Euractiv Members logo and brand name on Euractiv.com,
  2. Invitation to Euractiv Yellow Academy communication and advocacy trainings,
  3. Invitations to Euractiv policy events,
  4. 10% discount on all additional Euractiv services,
  5. Publication of Press releases on the Euractiv PR site, Events on Euractiv Agenda, and Vacancies on the Euractiv JobSite,
  6. Banner ad campaigns (conditions of section II above. Advertising applies),
  7. Distribution of Euractiv Members videos, infographics, promoted opinion pieces through Euractiv channels, and podcasts, 
  8. Sponsorship a flagship newsletter or one of the available specialised weekly newsletters 
    • Recording of short video statement in our studios,
    • Publishing the Client’s logo on all Euractiv Members print and online lists.
    • Euractiv members can request an annual report about the services provided about 6 weeks prior to the renewal date.

 3.3. Notification in the case of changes 

The Provider reserves the right to modify the services provided when necessary and will inform the Euractiv Member of any major changes. 

3.4. Contact 

Email to advocacylab@euractiv.com if you would like to receive more information regarding the Provider’s services for Euractiv Members.

4. SUPPORTING CONTENT

4.1. Introductory provisions 

(a) The following Terms apply to Clients with a sponsorship or communication partnership agreement (the ‘Supporter’). 

(b) Content support enables to devote additional resources to cover a topic more widely and deeply. Euractiv editorial content is independent from the views of its supporters. 

(c) Content support refers to (i) either a ‘special report’ or (ii) or a more specific communication product. 

(d) The Provider reserves the right to create other types of content support. 

4.2. Non-influence of the Supporter 

(a) The Provider is a neutral media platform for all EU actors, providing no lobbying services. The Provider is subject to auditing requirements and to the publication of its accounts. 

(b) The Provider’s editorial content is independent from the views of its supporters.  

4.3. The services provided for content supporters 

(a) The Provider will provide visibility to the name and/or logo of the sponsor. This includes visibility online and printed publications where relevant.    

(b) The Service includes Logo visibility and/or name mention. The visibility on the Site is provided through the Supporter’s logo and/or name and link to the Supporter’s website. The visibility in the Newsletters is provided by mentioning the name of the Supporter and a link to the Supporter’s website.  

4.4. Contact 

Email to advocacylab@euractiv.com if you would like to receive more information regarding the Provider’s services.

5. EVENTS

5.1. Introductory provisions  

(a) The following Terms apply to Clients with an event sponsorship or event media partnership agreement (the ‘Supporter/Partner’).  

(b) Event support enables event organisation in the form of policy debates or workshops around policy issues and outreach to Euractiv audiences. Euractiv’s editorial content is independent from the views of its supporters.  

(c) Media partnerships entail services to enhance visibility of events organised by the partners among Euractiv audiences.  

(d) The Provider reserves the right to organise other types of events.  

5.2. Non-influence of the Supporter  

(a) The Provider is a neutral media platform for all EU actors, providing no lobbying services. The Provider is subject to auditing requirements and to the publication of its accounts.  

(b) The Provider’s editorial content is independent from the views of its supporters.   

5.3. The services provided for content supporters  

(a) The Provider will provide visibility to the name and/or logo of the sponsor. This includes visibility on the events communication materials (online and in print); mention of the supporter/partner during the event; speaking opportunity during the event.   

(b) The Service includes Logo visibility and/or name mention. The visibility on the Site is provided through the Supporter’s logo and/or name and link to the Supporter’s website.  

5.4. Contact  

Email to advocacylab@euractiv.com if you would like to receive more information regarding the Provider’s services. 

6. FASTACTORS

Fastactors are services giving clients paid access to the agenda, jobs and press release sections of the Provider. 

6.1. Euractiv Agenda Clients 

(a) The following conditions apply to Clients using the services of the Euractiv Agenda (‘Agenda Clients’). 

(b) The euractiv.com Agenda service is a reference tool for EU-related events. It is searchable and organised chronologically. 

(c) The Euractiv Agenda creates awareness of the Client’s activities. 

(d) The featured agenda events may appear, apart from on the main Agenda page, also on specific section pages of the Site and in the newsletters. 

(e) Email to advocacylab@euractiv.com if you would like to provide other feedback to the Provider. 

6.2. Euractiv JobSite Clients 

(a) The following conditions apply to Clients using the services of the Euractiv JobSite (‘JobSite Clients’). 

(c) It supports its Clients in their recruitment needs by publishing their job openings on jobs.euractiv.com, on the Site and in its Newsletters. 

(d) The Provider reserves the right to publish JobSite Client’s job openings on other supporting platforms, in print and online (e.g., Facebook and Twitter). 

(e) In order to ensure the sustainability of this service, the JobSite Client: (i) agrees to send to the Provider any information necessary to enable the Euractiv JobSite to provide those Services; (ii) must inform the contact at the Euractiv JobSite within one business day if its job opening has been modified, cancelled or made unavailable before its expiry date; (iii) may request a change on the job description before the expiry date (extra charge may apply). 

(f) The Provider has the right to reject any job posting at its own discretion.  

(g) Whilst every effort has been made to ensure the job advert is published as soon as possible, the Provider will publish the job within two working days, subject to public holidays and office closure, after it has been ordered at the latest. 

(h) The JobSite Client can terminate the publishing of a vacancy before its expiry date by email to jobs@euractiv.com. The job will be removed from the Euractiv JobSite list within two business days, subject to public holidays and office closure. 

(i) Email to jobs@euractiv.com if you would like to provide other feedback to the Provider. 

6.3. Press Release Service Clients 

(a) The following conditions apply to Clients using the services of the Euractiv Press Release Service (‘Press Release Clients’). 

(b) The Press Release Service publishes press releases and other advocacy or policy material on pr.euractiv.com, on the Site and/or in its Newsletters. 

(c) Third parties may use the content of the Press Release website in part or whole only if quoted properly. Other uses are prohibited unless the Provider’s written consent has been given prior to use. 

(d) The Provider will endeavour to publish the item within two working days after it has been ordered, subject to public holidays and office closure. 

(e) Press Releases will remain on the Press Release Service site and its section pages for as long as the Provider sees fit. 

(f) Email to  advocacylab@euractiv.com if you would like to provide other feedback to the Provider. 

GENERAL CONDITIONS 

More information regarding the general use of Euractiv can be found under the General Conditions. 

CONTACT EURACTIV 

Euractiv Media BV

International Press Center

Boulevard Charlemagne 1 box 1

1000 Bruxelles

 

Company number: BE0457860784

 

Brussels Phone: +32 (0) 2 226 58 10

Brussels Fax: +32 (2) 2 226 58 20